After yesterday's incident with the Washington Nationals tickets department, Adam Froemming left another message on my cellphone, saying that I had made him a "minor celebrity" in his office and asking me to call him back.
I've had a few newspaper jobs. Finally, my journalistic curiosity got the best of me and I gave Adam a call.
It was a fairly pleasant conversation. Adam said the Nats don't just call people out of the phonebook but instead call people who have purchased tickets previously. He tries to make a personal connection based on someone's e-mail address (i.e., if it ends in house.gov) or on his or her area code (for instance, he recognized my number as being from San Diego, where he once spent a summer). In my case, he Googled me and found out that I had written about baseball. He said some people appreciate this, though he admitted that others, like me, were a little creeped out.
At the end of our 10-minute chitchat, he actually went into the whole spiel about the benefits of being a season ticket holder. To which I responded, "I can't give you the satisfaction of saying you talked the crazy blogger guy into buying season tickets after all."
I've never sold stuff over the phone before, so maybe the tactic is more effective than I think. For now, I guess we'll just have to agree to disagree.
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